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Head Office
466 Spencer St
West Melbourne, VIC 3003

Retail Showroom
466 Spencer St
West Melbourne, VIC 3003
Ph: (03) 9326-6822
Fax: (03) 9326-6913
Sydney
27 Cooper Street
Surry Hills, NSW 2010
Ph: (02) 9212-4988
Fax: (02) 9212-4576
 
  © SB Apparel 2004
   FAQ (Frequently Asked Questions)
1. Who are SolomonBrothersApparel?
Solomon Brothers Apparel is a manufacturer and distributor of high quality uniforms and related equipment and accessories. All customer service and distribution are conducted under one roof including stocking and customisation of garment, and picking and shipping of orders. We service accounts all over Australia and take pride in our efficient handling of international shipments. Give us a try and experience the Solomon Brothers difference

2. Why should I buy uniforms from SolomonBrothersApparel?
Very simple, because Solomon Brothers is known for excellence in customer service as well as quality merchandise you can depend on. In fact, for more than eighty five years, Solomon Brothers Apparel has made customer service its number one priority.

3. Who will handle my orders?
You will be assigned a Customer Service Representative that will know your account inside out. Your rep will help you with all your uniform and accessories need.

4. Can SolomonBrothersApparel provide Embroidery service?
Yes, our fully computerized Embroidery machines can custom embroider onto your garment or stock Emblems. You have a choice of any color and unlimited designs.

5. Will my order be delayed if I need custom work done?
Stock standard items will be shipped within 24 hours. Only when custom work is needed will your order ship outside of 24 hours.

6. Will SolomonBrothersApparel ship outside of Australia?
Yes, we will ship worldwide.

7. How can I pay for my order?
To make a payment, you can:
Pay by Phone
Pay by Email
Pay by Fax
Pay by Post
Pay by Direct Deposit
We accept all major credit cards.
For Companies we have established 30 day credit terms. (Conditions Apply).

8. How do I know my size?
Sizing charts have been attached to each item that appear on our website. In order to measure properly please use the guide below.



9. What are our Pricing policies?
Whilst we endeavour to ensure the prices on our website are as accurate as possible, we reserve the right to change a price for ordered goods in exceptional circumstances. If a price for an ordered item is corrected due to exceptional circumstances, customers will be informed of the change before payment is processed and offered the opportunity to cancel the order. Because of the dynamic nature of technology and markets (e.g. exchange rate variations and other variables beyond our control), prices, versions, product details and availability are subject to change on a continual basis without prior notice. Prices can and do change from day to day; if a price at the time of ordering is higher than a previously-shown price then the price at the time of ordering applies.

10. Are the colours for garments as displayed on our website an exact match to the actual garments?
Whilst SolomonBrothersApparel endeavour to match the garment colours as closely to the samples on the website, unfortunately they may differ but are within commercial tolerance levels.